Hi there

There's plenty to say about AI these days. But this month, let's hear it for the humans - and something that lives at the heart of humanity: creativity. Let's retain the fun part for ourselves instead of giving it over to the bots, shall we? You'll find more below on how and why you can (and should) do that.

Also this issue: a chance for you to shape our future content, timeless advice for ending reports with impact, and exactly why waiting for an email reply drives you crazy.

All the best

Catie, Chief Word Wrangler

In focus: creative thinking

What we get wrong about creativity: a Q&A with Greta Solomon

7-minute read

Greta built her career on creativity and now loves teaching others to access their own. She shares creativity's benefits and busts myths in this lively Q&A.

Why humans will always beat the bots at being creative

3-minute read

If you've ever despaired that AI may soon take over everything, find out here why you'll always have a natural advantage when it comes to creativity. 

Find out how to give your reports the boardroom advantage 

The best board reports drive action. They connect an organisation's leaders with the people on the ground.

But when this connection breaks down, these reports block change and growth.

Whether you write board papers or read them, this practical guide will help. 

It shows you how to:

✔️ build trust and alignment - close the gap between writers and the board to create empathy and reduce stress

✔️ cut through complexity - identify the key information that leaders need and present it in the best way for them to act on it

✔️ drive strategic momentum - build your authority and influence while driving better, faster decisions.

Our pick of the archive

Resources you may have missed

Even the most well-managed inbox can't catch everything. So here are three popular articles you may have missed the first time. Discover how to end reports with a bang, what stress and communication have in common and why slow email replies are so painful.

How to conclude a report like a rock star

Silly title, sound advice. Four memorable ways to finish your report, inspired by rock legends.

Putting the 'om' in your team's comms

How communication and stress are interconnected - and how to manage both better in your team.

Why you can't stand waiting for replies

The reassuring science behind the real discomfort of waiting for an email to be answered.

What should we cover in our next free webinar? 

Whenever something goes wrong in an organisation, communication is usually at least partly to blame.

For a 'soft' skill, it certainly packs a punch. It affects everything from whether a project costing millions succeeds or fails to how we feel when we open our inbox on a Monday morning.

Most of us have at least one communication issue that we wish someone would just sort out. So what's yours?

Mindless meetings? Unreadable reports? Pointless presentations? Tell us through this two-minute, confidential survey and we'll do our best to help fix it for you - either by creating a free guide or in one of our increasingly popular webinars. 

Your answers will stay with us. So no-one will know that we're fixing the problem that matters most to you.

(But you will.)

Become a better communicator in 3 minutes. 

Lively, uncommon advice on communication, from world experts straight to your inbox.