Seven Ways Technology is Making Us More Human, Not LessFrom AI SuperWorkers to Digital Soulmates—How Technology is Reshaping What It Means to Be Human
We shape our tools and thereafter our tools shape us. Marshall McLuhan Technology feels like it’s reshaping the world in ways we can’t control. The TechBros are swinging chainsaws—cutting jobs, flooding social media with AI-generated noise. Apple’s market cap is now larger than the GDP of all but seven countries. In response, a tech resistance is emerging:
These resistance movements come from a real concern—that technology is making us less human, not more. And yet, I don’t think the answer is to opt out entirely. Technology is neither good nor bad; nor is it neutral. Melvin Kranzberg There have been five technology-led revolutions in that last 250 years, according to Carlota Perez. Before the Digital Age, we had the Age of Oil. But Technology isn’t like Oil—it’s more powerful than that. Oil powered industries; technology rewires decision-making, behavior, and even identity. It can be used to exploit us, or to empower us. We have a choice. If we shape technology with intention, we can use it to solve human problems, build deeper connections, and expand what’s possible. Here are seven ways technology is making us more human—not less. 1️⃣ AI is Helping Us Understand Ourselves Like Never BeforeFor centuries, we’ve guessed at how we think, feel, and behave. Now, AI is revealing patterns in human psychology, decision-making, and well-being that we never could have seen before. We now have a treasure trove of data revealing how we truly behave-often contradicting what we report in surveys.
🔹 Example: Woebot - an AI-driven mental health chatbot with strong clinical backing. 💡 The Future: Expect AI-driven personalized coaching tools that help us understand and improve our own behavior. ⚠️ Insights from this data should be regarded as a public good and not owned by companies or locked inside impenetrable academic firewalls. 2️⃣ AI and Platforms Are Shifting Us From Employees to Career OwnersTechnology has unbundled work—we’re no longer limited to a single employer or job. AI and platforms are giving individuals more control than ever over when, where, and how they work.
🔹 Example: Braintrust - a decentralized talent network connecting freelancers with top companies, allowing them to keep 100% of their earnings. 💡 The Future: AI won’t necessarily replace workers—it will amplify those who know how to use it. ⚠️The platforms aren’t perfect – there are too many transaction taxes, friction, and digital fiefdoms to work around – but they are better than the alternative. (I’ve explored these challenges in more detail in my paper on user-owned platforms using decentralised technology) 3️⃣ AI is Helping Us Find the Right People—For Work, Love, and LifeWe underestimate how much AI is already shaping human relationships. It’s not just automating tasks—it’s connecting us with people who share our interests, skills, and values.
🔹 Example: Lunchclub - facilitates professional networking by connecting individuals with similar interests for virtual or in-person meetings. 💡 The Future: AI-powered ‘life assistants’ will curate the best people for us to meet, collaborate with, and learn from. 4️⃣ Some People Will Thrive in Digital Worlds More Than in the Physical OneThe Loneliness Epidemic might not be real, but more people prefer to be physically alone more of the time and technology is offering alternative ways to connect.
🔹 Example: Virbela—a virtual workplace that helps remote teams collaborate in immersive environments. 💡 The Future: More people will feel at home in digital spaces—not as an escape, but as a better fit for their personality and work style. 5️⃣ AI is Accelerating Breakthroughs in Health, Climate, and ScienceTechnology isn’t just about jobs and entertainment—it’s also solving humanity’s biggest challenges. During my keynote in Istanbul last year on Sustainability, I argued that; “while humans have caused many of the sustainability problems we face, we must also be the ones to solve the same problems.” This will come from diverse teams working creatively. By improving how we work, we significantly increase our chances of addressing these complex challenges.
🔹 Example: AlphaFold—AI that solved a 50-year-old biology challenge, predicting protein structures with unprecedented accuracy. 💡 The Future: AI won’t just make businesses more efficient—it will help solve existential human challenges. 6️⃣ We Now Have Unlimited, Free Access to Knowledge and EntertainmentIn 1994, accessing knowledge meant buying books, CDs, and VHS tapes. Today, we have:
🔹 Example: Khan Academy AI—AI tutors providing personalized education for students. 💡 The Future: AI-driven learning will make elite education available to anyone, anywhere, for free. 7️⃣ AI is Forcing Us to Ask: What Does It Mean to Be Human?For the first time, we’re competing with machines that can write, design, and even simulate human emotions.
🔹 Example: Anthropic Claude AI—one of the leading AI companies developing ethical safeguards for AI alignment. 💡 The Future: As AI advances, humans will need to double down on what makes us unique—curiosity, relationships, and creativity. Shape Your Own Future - Or Let AI Shape It For YouThe best way to predict the future is to create it. Peter Drucker We can either let AI happen to us—or use AI to shape the future we want. 🚀 AI is not the enemy. Passivity is. Sure, we can opt-out of unpalatable apps – an illusory protest vote that protects our conscience but changes little. But, if we sit back and let big tech dictate how technology evolves, we lose. Here’s what you can do today: Technology isn’t the problem. The real danger is thinking we have no control. The future belongs to those who engage, experiment, and build. Will you be one of them? A Day in the Life of a (Learning) Professional in 2035I will be in Den Bosch, Netherlands delivering a keynote on April 1st at the Next Learning Event. Come and say hello if you plan to attend, and if you haven’t booked a ticket, we have a special offer for subscribers. Optimistically, Andy Andy Spence is a Workforce Futurist, advisor, researcher, global keynote speaker, and agitator for a preferable future of work. He learnt to programme neural networks and philosophise about AI in his Masters in 1995. Although there was not much demand for these skills then, he worked for the big consultancies until he had saved enough to buy a round-the-world ticket in 2003. He started his own consultancy in 2006, and worked on over 40 digital transformation programmes. He now lives in Lisbon, learns Portuguese very slowly and tries to avoid the daily temptation of pastéis de nata. Ciao! 👋 I’m Matteo, thanks for reading! My mission is to decode the future of work by analyzing news, trends, tools and companies looking to disrupt this space. I do this by publishing practical guides and interviews. Please like and subscribe below to receive weekly updates in your inbox if you liked this post! |