👋 Hey - Egemen here. |
Last month, a founder I mentor came to me frustrated.
B2C startup, solo founder, she was getting swarmed with all the end of 2025 promotion traffic (great problem to have). |
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"Egemen, I'm drowning in support tickets. I need to hire someone ASAP." |
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She was doing $8K MRR, pretty good traction, real customers. But here's what she didn't see: hiring a full-time support person at this stage would eat 30-40% of that revenue, before benefits, training, or the inevitable churn when that person realizes they signed up for a chaos role at an early-stage startup. |
That's why I push every founder I work with to explore AI-first support infrastructure before thinking about headcount. Which brings me to something genuinely worth your attention this week. |
As you know, Intercom is the AI customer service company. |
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Startups receive a 100% discount on Intercom's AI-first customer service suite, including Fin-the #1 AI agent in customer service-free for a full year with 300 monthly resolutions. That's equivalent to having a full-time human support agent at no cost. |
👉 Apply here and select SCALABLE as the referring partner. |
If you're pre-Series A and still answering "where's my order?" at 11pm, take 5 minutes and apply. Select SCALABLE as the referring partner. |
And if you end up using it, reply and let me know how it goes!
I'm always curious what's working for founders in the community. |
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Do you like SCALABLE? |
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