Today, we are announcing a strategic partnership between Travelport, Anthropic, and Cognizant. Together, we are bringing world-class AI, engineering, and travel expertise to close the gap between AI-driven travel intent and the certainty of a confirmed booking.
AI has already changed how people discover travel. Travelers can now describe what they want in their own words and receive ideas, inspiration, and plans in seconds. But there's still a fundamental gap: many AI systems can reason and inspire but they cannot book and service the trip, while the systems that process bookings were not originally built to interpret the richness of traveler intent.
This partnership is designed to address that gap.
For customers, the ambition is practical: to bring more intelligence into the workflows that matter most, while helping travel businesses reduce manual work, improve servicing, convert more demand, and create more relevant experiences for travelers.
Over time, this work is intended to support:
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Lower cost to serve through smarter automation
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Higher conversion by helping turn intent into bookings more effectively
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Stronger differentiation in an increasingly competitive market